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Delivered Customer-Centric Solutions to a Leading General Insurance Company

The company offers Insurance products in Motor, Health, Commercial & retail establishment, Hospitality & Leisure, Educational institution, Commercial General Liability, Contractor’s All Risks, Contractor’s Plant & Machinery, Marine Cargo and all other products that come under Commercial/ Corporate Insurance

Challenges:

  • Working on obsolete technology for it’s core policy management system and was lacking advanced functionality
  • There was a mammoth task of porting policy and claim data from existing system into the new system without losing vital information and also maintaining the highest level of structural relationship among different entities.
  • A new setup was required with very aggressive and tight schedules to re-launch business in 2 months.

Highlights:

  • Complete go-live in 2 months with the new system
  • Front End and Back End solutions
  • Total Number of APIs implemented – 409
  • Products implemented – 12
  • Iterative model of development to detect defects early.
  • Integration with Banks, GL
  • Multi currency capability

Solution Provided:

  • We implemented a fully integrated and end-to-end customer centric solution catering to the entire gamut of insurance business. The solution is highly parameterized and built in microservices, API and is highly scalable, robust and modular with multicurrency features. It covers the complete insurance business operations right from Underwriting, New Business, Policy Servicing, Claims, Provider Management and Reinsurance providing a 360º view of the business to stay in control online real time. The Implemented solution is hosted on Azure with Docker container. It is built on Micro Services architecture using DotNet core & MS SQL Server.
  • The system is also exposing the data through APIs to other platforms e.g. portals and mobile app (IOS and Android) for providers, clients, corporates and brokers.

Recent Case Studies

  • Core Transformation for of a Leading Health Insurance provider
  • Delivered Customer-Centric Solutions to a Leading General Insurance Company
  • Integrated API-Enabled Solutions for a General Insurance Company

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Packages
  • CLAPi© GroupCore
  • Accident & Health
  • CLAPi© P&C
  • CLAPi© Life
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  • Broker System
  • Medical Centre
À la carte Capabilities
  • CLAPi© AffinitiQ
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